If you are not entirely satisfied with your purchase, we're here to help! Please email us at joe@thornwoodforge.com

Return & Refund Policy

• You can return an item within 30 calendar days from the date you received it.
  

• To be eligible for a return, your item must be unused and in the same condition that you received it.
  

• Your item must be in the original undamaged packaging.
  

• Your item needs to have the receipt or proof of purchase.
  

• Purchases are refunded once we receive your item, the item will be inspected and we will notify you that we have received your returned item.
  

• We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit or debit card (or original method of payment).

• You will receive the refund within 10 working days, depending on your card issuer's policies.
  

• Please include your name, email address and order number within returned item packaging to enable us quickly process your refund.
  

• Please return all items to the address below;
  
  Returns address:
  
  THORN WOOD FORGE
  HINTON PARK ESTATE
  HINTON SAINT GEORGE
  SOMERSET
  TA17 8TL
  
  
  
  
  Shipping
  

• The responsibility for all return shipping costs will be the responsibility of the customer. Additional shipping costs are nonrefundable.
  

• If you receive a refund, the cost of return shipping will be deducted from your refund.